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Tag: cell phone

My Head is All Over

Published Oct 19, 2006

No, I don’t mean that my head exploded. Geez. I mean that I have about a gazillion things to say and no real organization to how I want to say it. So now, you get Randumbness.

One: I’m getting a new cell phone. Mmmm hmm. I called T-Mobile (you remember Katie Vs T-Mobile I’m sure) and told them about losing my car insurance. I was very straight forward and said, “Look. My contract with you is up in a month. This is the first time I’ve ever had a problem with you guys.. it just happens to be a large one. Now, I have to go through the process of finding a new insurance company, I’d really rather not have to find a new cell phone provider as well. So here’s the deal: you make this right somehow, and I’ll stay.” So they transfered me to ADVANCED customer care, and the guy there offered to get me a killer deal on a phone. So I went to look at some, then called them again.. I am getting a Blackberry Pearl for super cheap. This phone is SO SWEET dude. I’m happy. Yes, they cost me a huge amount of chaos with one mistake, but they did a damn good job making it up to me. I also decided that me and this phone were destined to be together. Why? Well, look at the colors the skins for it come in. Do they look familiar? HELL YES IT’S MY BLOGS COLOR SCHEME!! Fate baby, fate.

Two: I got suckered into going camping this weekend. I’m really not into that whole nature thing. Bleh.

Three: I wrote up a why register? page that you all should read, then you should see the error of your non-registered way and then.. register.

Four: You should also sign up for the new feedburner smartfeed because my low readership according to their stats is making me sad. :(

Five: My mom’s friend from second life just started a comic called Ginger Dead and it’s really morbidly cute. Love You To Pieces is going to be my new gravatar when they re-enable logins.

Six: I had a lot more things to say earlier, but now I’ sleepy and must pack. And for some reason, using hr makes my layout go wonky. WTF?

10 Comments

If I Wasn’t Sure Before, I am Now

Published Oct 17, 2006

Oh for the love of god! Just when I thought I was done cleaning up the aftermath of Katie vs. T-Mobile…

Nope.

I just found out that my car insurance got canceled. Why? Well, because they went to cash my check and the bank wouldn’t cash it cause it tried to go through WHILE I HAD A NEGATIVE NINETY DOLLAR BALANCE.

GRRRRRR!!!!!!

So my car insurance people say that I have to open a new policy because they don’t reinstate accounts that have NSF’s on them. So that means that the TWO YEARS of me being good and making all my payments don’t exist anymore so I get no Katie Is Awesome Discount any more.

God dammit t-mobile. This is way more grief than I’m willing to put up with.

On the bright side this is a good excuse for me to finally get around to finding a new car insurance company. Mine “lost” my payments all the time (… funny how quickly records reappear when I send them copies of cleared checks) and liked to not send me my bills.

BUT STILL. I’ve been driving for a week with no insurance cause they didn’t even tell me they canceled.

4 Comments

Why I Might Not Re-Sign My Contract

Published Oct 12, 2006

OMG I AM SO ANNOYED (yes, just one nnoyed.)

So I’d been trying for ages to have my auto-payment turned off. I filled out little papers and sent them in multiple times. Yeah, I could have called but it wasn’t a HUGE deal at the time. So this month, it STILL wasn’t turned off, and t-mobile over-drafted my account because they took the money out before I had a chance to pay them with Jeff’s credit card.

So I called and complained, naturally. I was told that they couldn’t just cancel the charge (… I have a very very VERY hard time believing that) and that I should call the bank. However they said that they would pay my overdraft fees if the bank couldn’t help. That was Sunday night.

So Tuesday morning I call the bank first thing (because they were closed Monday, even though I had to work, double-yew tee eff? silly bank) and first they made me wait until yesterday to talk to me because it was still a pending charge. THEN yesterday they said that they could technically let me file an unauthorized charge report, but that I should try to work with t-mobile again because my report would get snagged a million times because I really AM doing business with t-mobile and it would take forever.

So I called t-mobile back yesterday and was again told that they can’t just refund my money and let me put it on a different card but to call again as soon as my overdraft charges hit my account. I of course am less than thrilled that my account is over-drafting because then the bank thinks I suck, but what can I do, right?

Looking over my account last night, I realized that if I can convince my mom to transfer $15 into my account (because the account transfers clear really fast) then with the money in savings, my account wouldn’t overdraft at all with my overdraft-protection. Not over-drafting is obviously the best course of action. Cool right?

Well, this morning I get up and I have a balance of -$90. NEGATIVE NINETY. Welcome to another WTF?!?! moment. Turns out that overdraft protection only applies if you have $50.01 or more in savings. Guess how much I had in there. $48.97 (.. yeah I know I’m broke, shut up). I was like, “ARE YOU FRICKEN KIDDING ME?!?!?!?!??!” If I had known that I would have moved the damn $48 manually of course. But I figured it was an automatic thing no matter what as long as it left me with at least 1 cent in savings (cause they legally can’t overdraft a savings account). I was wrong.

So all my pending things went through and I had $57 in fees already applied and I still have another fee coming out tomorrow.

……. lovely. The bank offers to cancel 2 of the 3 overdraft fees that are already posted, which was cool. I love my bank ♥

So then I call t-mobile.

After leaving me on hold for like, 15 minutes, THE GUY TELLS ME THAT THEY ARE NOT GOING TO PAY MY FEES. At this point, I’m seriously about ready to, in the words of Daniel, “cut a bitch”. Or go on a murderous rampage. So I take a very deep breath so that I don’t scream at the guy (which I would have loved to do, but I’m at work and people around me were on the phone) and go, “… this is unacceptable. It is not MY fault you guys cannot get your shit together and cancel my auto-debit the first two times I request it. I was told by 3 different people that my fees would be covered because this was YOUR error. If my fees are NOT covered, I can guarantee that next month, I will not be re-signing my contract, and I will also be telling every single person that I know about how poorly I am being treated after being a good customer for so long. Can I please speak to a supervisor?”

So I got put on hold for another 10 minutes, then the guy comes back and says, “Ok I spoke to the supervisor you had spoken to the first time and he said that even though it’s completely against policy, we are going to credit you the $57 to your account.”

*sunshine and butterflies* “Thank you so much Adam!” *puke*

So at the end of the day, they are covering my fees, but GOD it was a pain in the neck. And I still have a negative balance on my bank account because they “can’t give me a refund to my bank account”.

I don’t think I’m signing again. I haven’t decided yet.

10 Comments

Phone Woes and Sore Throat

Published Aug 15, 2006

Saturday I broke my cellphone. The display went all wonky on it. So yesterday I went to the dealer and he arranged for T-Mobile to send me a new phone under warranty. So all I have to do is send this one back. Well, of course, today the phone is working PERFECTLY. Both displays are just fine. Since Saturday the inner one would blink on and off and the outer one was either inverted (upside down and backwards) or black. Today I see my clock, I see my image, the logos are the right way.. so they’re gonna be like, “uh there’s nothing wrong with this phone besides the teethmarks on it”. Blah. I hear they can charge the cost of the phone if they think you’re trying to cheat the warranty :| DIE PHONE, PLEASE!!!

Oh yeah, lets test the blockquote css. La la la!

In other news I think my bathroom cleaner tried to kill me. I bought this tile spray stuff and omg. It felt like sandpaper in my lungs just being in the bathroom. I had to leave for an hour and couldn’t breathe right half of that time. This morning, my throat is KILLING me. I can’t swallow well and the soft squishy sinus-thing on the top of my mouth is crazy swollen. I’m thoroughly miserable and I want to go back home and sleep.

5 Comments